Heat pump hot water system installation for South-East Melbourne homes

Victorian rebates and incentives available now

Victorian homeowners replacing a gas or inefficient electric hot water system may be eligible for rebates under the Victorian Energy Upgrades (VEU) programme. These incentives can significantly reduce the upfront cost of switching to a heat pump. Electrical Masters will assess your eligibility as part of your free quote.

Why heat pumps are the smart upgrade for South-East Melbourne homes

A heat pump hot water system works a lot like a reverse-cycle air conditioner. Rather than generating heat directly using electricity or gas, it pulls heat from the surrounding air and uses it to warm your water. That process is highly efficient, using roughly three to four units of energy for every one unit of electricity it draws from the grid.

For homeowners in Clyde, Cranbourne, Berwick, Pakenham and across the Mornington Peninsula, that translates to significantly lower energy bills, a smaller carbon footprint and less reliance on gas, which is being phased out of new Victorian homes altogether.

Electrical Masters supplies and installs Emerald and Neopower heat pump systems for homes of all sizes. Our licensed electricians handle the full installation, from removing your old system through to commissioning and handover. We also help you navigate the Victorian rebates available to make the switch even more affordable.

Up to 70%

Reduction in hot water energy costs

3 to 4x

More efficient than a standard element

10 to 15 yrs

Typical system lifespan

10 yr

Workmanship warranty

Ready to cut your hot water costs?

Let’s have a chat. Our local team’s here to walk you through it, step by step.

The benefits of a heat pump hot water system

Significantly lower energy bills: Heat pumps use up to 70 per cent less electricity than a standard electric storage system to produce the same amount of hot water. The savings add up quickly over the life of the unit.
Works brilliantly with solar: Set your heat pump to run during the middle of the day and it will use your solar generation to heat your water for close to nothing. This is one of the most effective ways to get more value from your solar system.
Get off gas: Victoria is phasing out gas connections in new homes. A heat pump hot water system is a clean, all-electric alternative that future-proofs your home and removes one more gas bill from your life.
Lower carbon emissions: Heat pumps produce significantly fewer greenhouse gas emissions than gas hot water systems, and as the Victorian grid gets greener, they keep getting cleaner over time.
Smart timer and controls: Emerald and Neopower systems include timer and scheduling controls so you can set your system to run during off-peak tariff periods or when your solar is generating.
Victorian rebates available: Eligible Victorian homeowners can access rebates through the Victorian Energy Upgrades programme, reducing the upfront cost of switching to a heat pump significantly.

Our products

Emerald and Neopower heat pump systems

Emerald heat pump hot water

Emerald is a trusted Australian brand designed specifically for local climate conditions. Their heat pump systems are quiet, efficient and built to handle the temperature range you get across South-East Melbourne, from warm Casey summers through to cool Mornington Peninsula winters.

Available in a range of capacities to suit households of all sizes, from small units for couples through to larger systems for big families.

Ideal for: new installs, gas replacements, solar pairing

Neopower heat pump hot water

Neopower offers high-performance heat pump systems with a strong focus on energy efficiency and reliability. Their units are well suited to Victorian conditions and come with smart controls for easy scheduling around solar generation or off-peak tariffs.

A solid choice for homeowners looking for a dependable, low-maintenance system backed by good local warranty support.

Ideal for: energy-focused households, solar integration, gas replacement

Pair your heat pump with solar for maximum savings

The most cost-effective way to run a heat pump hot water system is with power you generate yourself. Electrical Masters can design a combined solar, battery and hot water solution for your South-East Melbourne home. Run your heat pump on sunshine during the day and use stored battery power in the evening. Ask us about a full energy package when you get in touch.

Why Choose Electrical Masters

In-house installation team

We don't use subcontractors. The same qualified electricians who quote your job are the ones who install it.

SAA Accredited Installer

Every installation meets the highest Australian safety and performance standards.

Local to Melbourne

Based in Clyde North since 2018. We know the area, we're nearby if you need us, and we're here for the long term.

10-year workmanship warranty

If something goes wrong with our installation work, we fix it. For ten years.

Frequently asked questions about heat pump hot water in South-East Melbourne

How does a heat pump hot water system work?

A heat pump extracts heat from the surrounding air and transfers it into a water storage tank, in much the same way a reverse-cycle air conditioner heats a room. Because it is moving heat rather than generating it, it uses far less electricity than a traditional electric element system, typically three to four times less for the same amount of hot water.

Do heat pumps work in cold weather in Victoria?

Yes. Modern heat pump systems like Emerald and Neopower are designed to operate efficiently in temperatures down to around minus 5 to minus 10 degrees Celsius, well below anything you would typically experience across South-East Melbourne or the Mornington Peninsula. Performance does reduce slightly in very cold conditions, but the system will continue to heat your water reliably year-round.

Can I replace my gas hot water system with a heat pump?

Yes, and this is one of the most popular reasons our South-East Melbourne customers are making the switch right now. Electrical Masters handles the full transition, including removal of your existing gas unit, any required plumbing and electrical work, and connection of the new heat pump system. We also help you access any applicable Victorian Energy Upgrades rebates to reduce the cost.

How much can I save by switching to a heat pump hot water system?

Most households in South-East Melbourne can expect to reduce their hot water energy costs by 60 to 70 per cent compared to a standard electric storage system, and by a similar amount compared to gas depending on current tariffs. If you pair the heat pump with a solar system, you can reduce your hot water costs even further by running the system during your solar generation window.

Are there rebates available for heat pump hot water systems in Victoria?

Yes. Victorian homeowners replacing an old gas or inefficient electric hot water system may be eligible for support under the Victorian Energy Upgrades (VEU) programme. Rebate amounts vary depending on your existing system and circumstances. Electrical Masters will assess your eligibility and apply all available incentives as part of your free quote.

How long does a heat pump hot water installation take?

Most residential heat pump hot water installations are completed in a single visit, typically half a day to a full day depending on the complexity of the job and whether a switchboard upgrade is required. We will give you a clear timeframe when we quote your job.

Does Electrical Masters install heat pumps across all of South-East Melbourne?

Yes. We install Emerald and Neopower heat pump hot water systems at homes across Clyde, Cranbourne, Berwick, Officer, Pakenham, Narre Warren, Frankston and the Mornington Peninsula. Give us a call if you are not sure whether we cover your suburb.